← All contributors
Thien Nguyen

Skilled trades

Thien Nguyen(he/him)

Business Intelligence Analyst · Romac Industries

Thien Nguyen built his career in tech by staying curious, embracing challenges, and constantly learning — proof that determination and adaptability can take you far in this field. His experience spans software development, technology strategy, and product innovation, and he brings a grounded, real-world perspective on how to turn complex problems into meaningful solutions. As someone who has navigated diverse educational and professional paths, Thien is passionate about mentorship and helping others find their footing in the ever-changing world of technology.

Their story

Thien Nguyen, Immigrant ...Jazz Saxophone......Auto Mechanic....Production Manager

20 min

Watch the full story →

Watching requires a free Vitaes account.

Key quotes

No matter what happens, keep a level head or thick skin if you will, because everybody will encounter adversaries, challenges. Just have a level head, have a good attitude, be committed to your responsibilities.

Thien Nguyen

I've always thought about bench strength. Don't worry about job security too much. When you're training, even training your replacement, training new folks, it will only help the team.

Thien Nguyen

When in doubt, ask.

Thien Nguyen

What I like most is being able to influence changes, positive changes. Motivate my co workers from supervisors down to all job responsibilities — seeing that they become successful and get promoted. It's very rewarding.

Thien Nguyen

Instead of me telling them, hey, this is how I want things, I actually asked them — hey, give me some ideas how you guys like to see things run based on these concepts.

Thien Nguyen

Career highlights

Ask questions before you rush — especially when you're unsure. It saves you hours of rework.

Thien spent 12–18 hours fixing a head gasket job on a Cadillac, only to have to redo it because he skipped a critical step. His stepdad's lesson: when in doubt, ask.

You don't need a degree to move up — but you do need to show up with a positive attitude and real commitment.

Thien confirmed he has no college degree, yet rose from a floor assembly role to Production Control Manager through demonstrated performance and leadership.

Take chances on unfamiliar roles, even if it takes you more than one try.

Thien backed out of a planner position the first time it came up, but when it opened again a year and a half later, he went for it — and got it.

Build relationships across the whole organization, not just your immediate team.

Thien described stepping back from just being part of the clamps team and seeing himself as part of the bigger ROMAC team — that mindset helped him earn trust and promotions.

Share what you know freely. Training your replacement doesn't threaten your job — it proves you're leadership material.

Thien pushes back against the tendency to hold back knowledge out of fear. He believes bench strength is real job security.

Involve your team in solving problems instead of just telling them what to do.

When efficiency was a problem in the couplings area, Thien brought his crew in on a Saturday and asked them how they wanted to redesign the process using lean concepts.

Student summary
Thien Nguyen is the Production Control Manager at ROMAC Industries, a company that makes waterworks pipe products in the Pacific Northwest. He oversees production, shipping, and maintenance departments — basically making sure everything runs safely, on time, and at the right quality. He didn't follow a straight path to get here: he grew up with a love of music (alto saxophone and singing), electronics, and cars, and he had no clear plan right after high school. Thien's career started hands-on. He learned auto mechanics by working in his stepdad's shop, where he made mistakes — like skipping the cylinder head resurfacing step on a Cadillac — and learned that asking questions before rushing is way more valuable than pretending you know everything. From there, a relationship he built online (now his wife) brought him to Seattle, where he landed a production job at a produce company and got promoted quickly. A staffing agency connected him to ROMAC, where he started on the floor assembling clamps. At ROMAC, Thien kept saying yes to new opportunities — even when he was scared. He became a team lead, then tried (and initially backed out of) a planner role, then came back and nailed it on the second try. He eventually grew into his current management role without ever getting a college degree. His rise came from attitude, relationship-building, and a genuine commitment to helping his team grow — not from credentials. For students of color, especially those who didn't go straight to college or aren't sure what career path fits them, Thien's story is a real example of what consistent effort, curiosity, and being a team player can build over time. He's living proof that you can start on a factory floor and end up leading entire departments. His biggest message: don't hoard your knowledge out of fear. Train people, build bench strength, and show leadership that you can develop others — that's what real job security looks like.
Thien Nguyen — Vitaes Contributors — Vitaes