Shawn Armour built his career at the intersection of technology and people — translating complicated tech concepts into clear, actionable solutions that help organizations run better. With experience in program management, business systems, data analysis, and instructional design, he's spent years leading big projects, training teams, and making sure the humans behind the technology are set up to succeed. If you're someone who loves problem-solving and wants to see how strong communication skills can open doors in the tech world, Shawn's path shows exactly what that can look like.