Felicia Wong Varga spent over 20 years building a career that moves between agency life and corporate leadership, working her way up to Director of Brand, Consumer and Market Insights at T-Mobile, with earlier roles at American Express, Landor, and Visible Technologies. Today she runs her own practice as an independent insights strategist, helping organizations turn research into real decisions — a path she built by leaning into curiosity, creativity, and a willingness to challenge the conventional approach. She holds a BS in Marketing from San Francisco State University and is proof that a career rooted in asking the right questions can take you further than you might expect.